Application for Employment
Please fill out our Application for Employment. Paper copies can be obtained from the Director of Human Resources at 108 North Besson Avenue, Uniontown, PA 15401
Current Opportunities
Housing Case Manager
Position Summary
Under the Direction of Project Manager, the Housing Case Manager works with existing, new, and potential FCCAA clients to understand their individual needs. This position also provides on-going case management to individuals in need of additional support and services facilitation.
Essential Job Duties and Responsibilities
- Serves as the primary housing assistance resource for assigned clients
- Determines the needs and available resources of persons seeking aid and works with them to determine what options or programs are available to them
- Works with individual clients to facilitate access to appropriate social services including mainstream benefits, (SNAP, TANF, Medicaid, Medicare), mental health services, drug and alcohol services, community integration services, and other appropriate resources as required based on individual need
- Works with clients to develop individual goals, plans and budgets and provides referrals to programs that will assist clients in achieving their plan
- Ensures on-going case management for clients in accordance with funder, agency and program standards and guidelines
- Develops and maintains relationships with community/housing resources and landlords within their assigned region.
- Conducts regular client follow up to determine individual progress, identify issues, and ensure needed services are being delivered
- Provide necessary information to Project Manager for reports
- Completes all state and agency required training
- Performs other related duties as assigned
Education/Experience
- Bachelor’s Degree in Human Services related field
- Three or more years in a customer service role required
- Experience in social service case management preferred
- Experience in case documentation and file maintenance preferred
- Ability to establish and maintain rapport and cooperation with clients
- Ability to protect client confidentiality in accordance with applicable regulations
- Ability to communicate with clients who may have learning disabilities or barriers to understanding
- Ability to communicate well via telephone
- Ability to plan and organize daily work
- Ability to listen and understand information and ideas presented verbally or in writing
Computer Skills
- Intermediate MS Office skills including Word, Excel, and PowerPoint
- Experience using customer relations systems preferred
- Experience using electronic timekeeping preferred
Additional Requirements
- Must possess a valid driver’s license and acceptable driving record
- Must have reliable transportation to facilitate outreach/visits
- Ability to successfully pass Federal and State criminal background check and State of Pennsylvania Child Abuse screening
Key Performance Measures
- Meets project goals relating to number of clients served and quality of service delivered
- Maintain above average client ratings on customer/client surveys
- Delivers services within program scope and within projected budget and timeline
Physical Requirements
Work is performed in multiple settings including client homes. Some work performed in an office setting while others require travel up to 30% to conduct home and client visits. Ability to sit or stand for prolonged periods of time required. Some light lifting, carrying, pushing, or pulling are required to carry visiting materials and perform basic office functions. Ability to climb stairs to enter client apartments and homes required. Requires manual dexterity to use a keyboard and enter client/business information.
Food Bank Warehouse Associate/Delivery Driver
Position Summary:
The Warehouse Associate/Delivery Driver assists in day-to-day operations of the Food Bank warehouse. Under the direction of the Food Bank Project Manager, this position is responsible for picking, packing, distributing and delivering food for pantry deliveries and agency distribution. This role also plays a key role in packing emergency boxes and maintaining warehouse inventory.
Warehouse Associate:
- Receives and stores warehouse inventory including food donations
- Weighs, sorts, and packages grocery products as needed
- Picks and packs emergency and senior food boxes for delivery to food pantries and FCCAA facilities
- Assists with the distribution, receiving, and storage of food and other products
- Assists in maintaining Shop-Thru inventory by stocking shelves and freezers within the Shop-thru
- Assists with inventory control for warehouse items by ensuring accurate usage of the product scanner and movement of items throughout the warehouse
- Keeps warehouse products organized by using a FIFO (first in first out) system for all inventory items
- Assists in maintaining freezers and coolers by organizing inventory and ensuring required temperatures are maintained
- Operates warehouse equipment including forklift, electric pallet jack, and manual jack to move pallets of inventory within the warehouse
- Assists in maintaining the cleanliness of the warehouse and ensuring there are no pests within the facility
- Performs other related duties as assigned
Delivery Driving
- Drives trucks and vans on assigned routes to delivery food to pantries and distribution centers
- Ensures preventative maintenance is conducted on vehicles, forklift, and other mechanized warehouse equipment
- Conducts pre-trip inspections of vehicles on a daily basis
- Loads and unloads food deliveries and verifies the receipt of product by pantries and individuals by completing the bill of lading
- Completes vehicle logs and reports issues and maintenance requirements to the Food Bank Project Manager
- Sweeps and cleans assigned vehicles daily
- Performs other related duties as assigned
Education/Experience
- High school diploma or GED
- Experience driving commercial vehicles for product delivery
- Forklift experience preferred
- Basic understanding of commercial vehicle inspection and maintenance is preferred
- Ability to pass a DOT physical (must meet the standard in 49CFR 391.41)
- Demonstrated ability to maneuver a delivery vehicle in a variety of locations to facilitate food delivery and distribution
Additional Requirements
Must possess a valid driver’s license and clean driving record (no violations)
Ability to successfully pass Federal and State criminal background check and State of Pennsylvania Child Abuse background check
Key Performance Measures
- Inventory is accurately picked, packed and distributed to customers
- Accurate warehouse inventory is maintained/warehouse is clean and organized
- Food pantry deliveries are made within committed timeframes
- Vehicle checklists are conducted in accordance with policy
- Deliveries are made safely without accidents or moving violations
Physical Requirements
Work is performed in a Food Bank warehouse hot and cold temperature exposure (warehouse, coolers, freezers, etc.). Warehouse is noisy due to the use of industry exhaust systems and fans. Deliveries occur in a variety of weather conditions including rain, snow, sleet, and extreme heat. Ability to sit and drive for the duration of delivery route is required (typically 3-5 hours). Ability to stand for a long period of time to pick and pack inventory. Must be able to lift and move up to 40 pounds to facilitate the movement of food boxes, produce, commercial sized bags of produce, and donated products. Frequent bending, lifting, carrying, pushing, and pulling of weights up to 40 pounds is required to load and deliver food. Must be able to climb stairs in the warehouse, walk on uneven pavement (gravel/dirt) across yards and roadways to facilitate deliveries. Ability to communicate verbally and hear and understand delivery instructions from Project Managers and Pantry Clients.
To apply for this role, you may complete an online application form above or send your resume to Careers@FCCAA.org. Fayette County Community Action Agency is an Equal Opportunity Employer.
Fayette County Community Action Agency, Inc. is an Equal Opportunity Employer.
